Symantec - 1/11/2010

Symantec 2010 State of the Data Center Study: Mid-Sized Enterprises Emerge as Data Center Vanguards

Data Center Complexity, Numerous Applications, and Disaster Recovery Plan Issues are Top Concerns 

MOUNTAIN VIEW, Calif. – January 11, 2010 – Symantec Corp. (Nasdaq: SYMC) today released the findings of 
its 2010 State of the Data Center study. Now in its third year, the study found that mid-sized enterprises (2,000 to 
9,999 employees) are more likely to adopt cutting-edge technologies such as cloud computing, deduplication, 
replication, storage virtualization, and continuous data protection than small or large enterprises to reduce IT 
costs and manage increasing complexity. Further, mid-sized enterprise data centers show more activity, with more 
IT managers predicting major changes to the data center and new applications in 2010. Mid-sized enterprises 
also place a higher importance on staffing and training than their small or large enterprise counterparts. The study 
is based on surveys of 1,780 data center managers in 26 countries in November 2009.

“Although mid-sized enterprises tend to evaluate and adopt new technologies at a faster rate than larger 
organizations, they still face similar data center complexities that are compounded by adopting new initiatives,” 
said Deepak Mohan, senior vice president, Information Management Group at Symantec. “Standardizing on cross-
platform solutions that can manage new technologies and automate processes will drive immediate cost reduction 
and make their jobs easier in the long run.”

Study Highlights:
Mid-sized enterprises are more aggressive and pioneering than either small or large enterprises. They are adopting 
new technology initiatives such as cloud computing, replication, and deduplication at 11-17 percent higher rates than 
small or large enterprises. 

Top data center concerns include increased complexity and too many applications. Most enterprises have 10 or more
 data center initiatives rated as somewhat or absolutely important and 50 percent expect “significant” changes to their 
data centers in 2010. Half of all enterprises say applications are growing somewhat/quickly and half are finding it difficult 
and costly to meet service level agreements (SLAs). One-third of all enterprises say staff productivity is hampered by too 
many applications. Adding to the complexity is the continued increase in data causing 71 percent of organizations to 
consider data reduction technologies such as deduplication. 

Security, backup and recovery, and continuous data protection are the most important initiatives in 2010, ahead of 
virtualization. Eighty-three percent of enterprises rated security somewhat or absolutely important. Seventy-nine percent 
said backup and recovery is somewhat/absolutely important and 76 percent rated continuous data protection as one 
of their top initiatives. 

Staffing and budgets remain tight with half of all enterprises reporting they are somewhat/extremely understaffed. 
Finding budget and qualified applicants are the biggest recruiting issues. Seventy-six percent of enterprises have the 
same or more job requisitions open this year. 

There continues to be room for improvement in disaster recovery. One-third of disaster recovery plans are 
undocumented or need work and important IT components, such as cloud computing, remote office and virtual 
servers are often not included. Compounding the issue, almost one-third of enterprises haven’t re-evaluated their 
disaster recovery plan in the last 12 months. 

Virtual machine protection continues to be a focus for enterprises, with 82 percent of enterprises considering 
virtual-machine technologies in 2010. Respondents cited granular recovery within virtual machine images as the 
biggest challenge in virtual machine data protection. 

Recommendations:
Software that supports heterogeneous environments and eliminates islands of information is particularly important 
for mid-sized enterprises that are aggressively adopting new technologies because they can reduce complexity in 
the data center. 

Organizations should deploy deduplication closer to the information source to eliminate redundant data and reduce 
storage and network costs. 

Data center administrators need to manage storage across heterogeneous server and storage environments in a 
way that enables them to stop buying storage by leveraging new technology adoption such as storage resource 
management, thin provisioning, deduplication, storage virtualization and continuous data protection and recovery. 
Organizations leveraging a holistic approach to storage management can control storage budget growth and often 
postpone storage purchases. 

Disaster recovery testing is invaluable, but can significantly impact business. Enterprises should seek to improve 
the success of testing by evaluating and implementing testing methods which are non-disruptive. 

Organizations should deploy a single, unified platform for physical and virtual machine protection to simplify 
information management.

About Symantec
Symantec is a global leader in providing security, storage and systems management solutions to help consumers 
and organizations secure and manage their information-driven world. Our software and services protect against 
more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored.

www.symantec.com

Symantec - 10/27/2009

Study Finds U.S. Small Businesses Lack Cybersecurity Awareness and Policies

National Cyber Security Awareness Month Survey of Small Businesses Shows Discrepancies Between Needs 
and Actions When it Comes to Security Policies 

WASHINGTON, DC, October 27, 2009 – Small business owners’ cybersecurity policies and actions are not 
adequate enough to ensure the safety of their employees, intellectual property and customer data, according to 
the 2009 National Small Business Cybersecurity Study.  The study, co-sponsored by the National Cyber Security 
Alliance (NCSA) and Symantec [Nasdaq: SYMC], as part of this year’s National Cyber Security Awareness Month, 
surveyed nearly 1,500 small business owners across the United States about their cybersecurity awareness policies 
and practices. 

The survey confirmed that small businesses today are handling valuable information – 65 percent store customer 
data, 43 percent store financial records, 33 percent store credit card information, and 20 percent have intellectual 
property and other sensitive corporate content online.  65 percent of the business survey claimed that the Internet 
was critical to their businesses success yet they are doing very little to ensure that their employees and systems 
are not victims of a data breach.

The survey shows discrepancies between needs and actions regarding security policies and employee education 
on security best practices. Only 28 percent of U.S. small businesses have formal Internet security policies and just
35 percent provide ANY training to employees about Internet safety and security.  At the same time, 86 percent of 
these firms do not have anyone solely focused on information technology (IT) security. For those small businesses 
that do provide cybersecurity training, 63 percent provide less than 5 hours per year.

The lack of focus on cybersecurity awareness and education on the part of U.S. small businesses can lead to 
the loss of vital customer and company data. The study found that while more than 9 in 10 small businesses said 
they believe they are safe from malware and viruses based on the security practices they have in place, only 53 
percent of firms check their computers on a weekly basis to ensure that anti-virus, anti-spyware, firewalls and 
operating systems are up-to-date and 11 percent never check them.  

“The 20 million small businesses in the U.S. are a critical part of the nation’s economy.  While small business 
owners may understandably be focused on growing their business and the bottom line, it is imperative to 
understand that a cybersecurity incident can be disruptive and expensive.,” said NCSA Executive Director Michael 
Kaiser.  “To the millions of very savvy entrepreneurs across our nation, our message is simple - being smart about 
the online safety of your employees, business and customers is a critical part of doing business. Cybersecurity is not 
a nice to have for American businesses, it is critical to their survival.”

Meanwhile, small businesses seem out of sync with some Internet security risks.  75 percent of small businesses 
said that they use the Internet to communicate with customers yet only 6 percent fear the loss of customer data 
and only 42 percent believe that their customers are concerned about the IT security of their business. What’s 
more, 56 percent of small businesses believe cybersecurity is the cost of doing business while 21 percent believe 
it is just “a nice thing to have.”

Laptops, PDAs and wireless networks are great conveniences to businesses, yet they carry with them an added 
responsibility to ensure the data is secure.  Today, more than 66 percent of employees take computers or PDAs 
containing sensitive information off-site.  Wireless networks are gateways for hackers and cyber criminals and 
must be secured by complex passwords.  Unsecured wireless networks are akin to leaving the front door of a filing 
cabinet wide open on the sidewalk.  62 percent of the companies surveyed have a wireless network but 25 percent 
of them do not password protect their wireless networks.  This is a significant security risk as hackers can steal 
information being passed through these open networks.

“Security threats are becoming more complex and employees of small businesses are increasingly  the target of 
attacks that expose their organizations to data loss,” said Sheri Atwood, vice president, global solutions and 
programs, Symantec. “Security awareness and education, combined with a comprehensive security solution, can 
empower small businesses and their employees to protect themselves and their information.”  

For more information on how you can keep you and your business safe online visit www.staysafeonline.org. For 
additional results from the Zogby study, visit: http://staysafeonline.mediaroom.com/index.php?s=67

The demographic makeup of the small business polled focused on number of employees and revenue. 56 percent 
of those polled were companies with one-to-nine employees, 10 percent had 10-25 employees,  five percent had 
26-50 employees and five percent had more than 51 employees.   In terms of revenue, 56 percent had annual 
revenue of $249,000 or less, 11 percent have revenue of $250,000-$499,000, eight percent have revenue of 
$500,000 to $1 million. 11 percent have revenue between $1 million and $5 million and five percent have revenues 
exceeding $5 million. The Zogby International poll has a margin of error is +/- 2.6 percentage points.

About The National Cyber Security Alliance 
The National Cyber Security Alliance is a nonprofit organization. Through collaboration with the government, corporate, 
non-profit and academic sectors, the mission of the NCSA is to empower a digital citizenry to use the Internet securely 
and safely protecting themselves, the networks they use, and the cyber infrastructure. NCSA works to create a 
culture of cyber security and safety through education and awareness activities.   

About National Cyber Security Awareness Month 
National Cyber Security Awareness Month is supported by Department of Homeland Security National Cyber 
Security Division (NCSD), the National Cyber Security Alliance, the Multi-State Information Sharing and Analysis 
Center (MS-ISAC) and other partners to educate the American public, businesses, schools and government 
agencies about ways to secure their part of cyber space, computers and our nation's critical infrastructure. Cyber 
Security is Our Shared Responsibility.

www.symantec.com

Symantec - 8/18/2009

Symantec Launches Extended Terms Financing Program To Help Partners Thrive

New financing incentive and Survive and Thrive education series empower Symantec partners 

CUPERTINO, Calif. – Aug. 18, 2009 – Symantec Corp. (Nasdaq: SYMC) today announced the Symantec 
Extended Terms Financing Program offering qualified Symantec Registered and Silver Partners free 60-day 
extended payment terms for select Symantec products provided by GE Capital, Commercial Distribution Finance.  
The program provides eligible Symantec partners with increased cash flow and payment flexibility by allowing them 
to defer payment on selected Symantec products.  As a complement to the business training built into the Symantec 
Survive and Thrive Business Management Series, the financing program is designed to promote confidence that 
Symantec partners can grow in today’s challenging economic climate and position them for success in the future.  

Symantec Extended Terms Program
Symantec and GE Capital have teamed to provide a value-driven financing program to Symantec registered and 
silver partners who source Symantec products through North American distributors Tech Data, Ingram Micro, 
Synnex and Douglas Stewart.  The program is available now through Jan. 30, 2010.

To be eligible for the program, registered and silver-level Symantec partners must have successfully achieved 
Symantec SMB Specialization status.  Symantec’s SMB Specialization Program recognizes proven partner 
expertise in providing solutions to small and mid-sized businesses (SMB) and provides assistance to grow business 
and drive revenues.  

Survive and Thrive
The Survive and Thrive Business Management Series is an education program which provides Symantec partners 
with practical guidance on critical business challenges.  The program was designed to help partners manage 
anticipated growth as the economy changes and identify new business opportunities in the near future.  Included 
n the Survive and Thrive Series are five webcasts and 12 learning modules intended to help partners: 

 - Maximize cash flow 
 - Source and invest capital more efficiently 
 - Identify new business opportunities 
 - Assess economics of client acquisitions and retention 

The 24 week seminar series includes live webcast sessions and on-demand content and is available to all 
Symantec partners at no cost.

“Symantec is committed to offering our partners superior value, market differentiation and sustainable revenue 
opportunities through innovative services. We are focused on rewarding the investments our partners make in 
Symantec.  The Symantec Extended Terms Program and Survive and Thrive Series will enable our partners to 
speed up profitability today and expand as the economy strengthens.” 
--Randy Cochran, vice president, North America Channel Sales, Symantec 

“We are always focused on growing our business and increasing revenue and in today’s economic climate, the 
combination of cash flow and sound business decisions are critical to our success.  The Symantec Extended 
Terms Financing and Survive and Thrive Series will enable Kortek Solutions to reduce operating costs and source 
and invest capital more efficiently while growing business.”
-- Lyle Epstein, president, Kortek Solutions

“Investing in technology that addresses our customers’ most pressing business needs is vital to growing our business.  
The Symantec Extended Terms Program will enable us to utilize payment flexibility to maximize cash flow and drive
revenues promoting long term growth.” 
-- Darren Stokes, director of Sales & Services, PC Corp.

"We are pleased to be working with Symantec to offer these extended terms and finance programs for their resellers. 
Symantec’s programs will offer increased purchasing power and extended repayment terms enabling partners to 
grow their business while minding their budget and freeing up capital.” 
-- Tom Grathwohl, managing director, GE Capital, Commercial Distribution Finance.

www.symantec.com

Symantec - 6/11/2009

Symantec to Offer Online Backup on HP Consumer Desktop and Notebook PCs

Consumers Worldwide to Receive Free Norton Online Backup
CUPERTINO, Calif. –June 11, 2009 – Symantec Corp. (Nasdaq: SYMC) today announced an agreement to 
distribute Norton Online Backup on HP consumer desktop and notebook PCs worldwide.  The 30-day1 trial offer 
of Norton Online Backup will come preinstalled and will provide five gigabytes (5GB) of convenient and secured 
online storage. Symantec has a leading presence in consumer online backup with more than eight million customers 
and three million backups per day. 

Norton Online Backup, available in 21 languages, helps ensure that users’ most valuable files and digital assets 
are always kept safe and easily accessible by storing them in the cloud. Uploaded files can be accessed anytime, 
anywhere through a simple Web site, and backups can be seamlessly controlled for up to five PCs through the 
same central account. 

While nearly half of consumers report having lost files in the past, less than a third regularly back up2 – underscoring 
the need for a readily available and easy-to-use solution. Norton Online Backup delivers backup with ease-of-use 
and security. Users can remotely manage and restore lost files from any computer with a Web browser and 
connected to the Internet. Backups are conducted automatically or on a user-defined schedule, while advanced 
data compression and a technology for “block-level” incremental backups enables faster data transmission. And 
coming from the leader in consumer security, Norton Online Backup is supported by a high-level of encryption, 
both before the files leave the computer and during transmission to Symantec’s data centers. The files remain 
encrypted in Symantec’s professionally managed, highly-secured data center facilities. 

“We’re very pleased that HP continues to choose Norton, this time to bring our new web-based backup service 
to HP customers worldwide,” said Janice Chaffin, president of the Consumer Business Unit, Symantec. “Consumers 
are accumulating priceless digital assets -- such as family photos, music and financial files -- at a record pace. 
Consumers know they can trust Norton, the global security leader, to store and protect their data.” 

HP consumer PCs currently ship with a 60-day version of Norton Internet Security. 

About Norton from Symantec 
Symantec’s Norton products protect consumers from traditional threats with antivirus, anti-spam and spyware 
protection, as well as bots, drive-by downloads and identity theft-- while also being light on system resources. The 
company also provides services such as PC help from NortonLive™, Norton Online Backup, and Online Family.
Norton for child safety.

About Symantec
Symantec is a global leader in providing security, storage and systems management solutions to help consumers 
and organizations secure and manage their information-driven world. Our software and services protect against 
more risks at more points, more completely and efficiently, enabling confidence wherever information is used or 
stored. More information is available at www.symantec.com.

All prices noted are in U.S. dollars and are valid only in the United States.
1 A subscription is required for use after 30 days. Internet access required.
2 Strategy One survey of 4,014 consumers in the U.S., U.K., Germany and France. March 5 – 14, 2009. 
Forty-four percent report having lost files; 68% back up less than once a month.

www.symantec.com

Symantec - 2/3/2009

Symantec Reintroduces Norton Utilities, Giving New Life to Sluggish PCs

Suite of performance tools reduces PC start-up time, makes everyday applications respond faster

CUPERTINO, Calif. – Feb. 03, 2009 – Symantec Corp. (Nasdaq: SYMC), makers of Norton security software, 
today announced the availability of Norton Utilities, reintroducing a classic and fan-favorite Norton product with 
new and essential tools to optimize PC performance. The unique tools in today’s Norton Utilities help reclaim 
system memory, accelerate startup time, free up disk space and boost overall system performance.

Norton Utilities focuses on the growing problem of slow and sluggish PCs by delivering a suite of performance-
boosting enhancements. By allowing users to prioritize startup applications and Microsoft Windows services, users 
will experience faster startup and increased availability for the applications they need. In fact, third party test labs, 
PassMark Software recently concluded that Norton Utilities delivers a 24% increase in PC boot time on a sluggish 
Windows XP machine [1]. PassMark also found that everyday applications, such as Microsoft Word launched 16% 
faster on that same PC following the use of Norton Utilities. Additionally, the product’s registry and disk management 
tools bring improved performance and stability to the PC. Norton Utilities also features a performance benchmarking 
application that lets users view, compare, and tweak their PC’s performance according to their needs.

“In today’s economic climate, we’re all trying to do more with what we’ve already got,” said Rowan Trollope, senior 
vice president, Consumer Business Unit, Symantec. “Norton Utilities provides the tools to give your PC an instant 
tune-up and get it running like new again. Whether it’s a new PC that you want to maintain or an older one whose 
performance is dragging, Norton Utilities tunes-up, tweaks and maintains your PC to ensure you get the most 
mileage out of it.”

Norton Utilities maintains and optimizes PC performance through its suite of tools that include:

 -- Startup Manager & Services Manager - Manages programs configured to run at system startup. 
 -- Registry Cleaner - Cleans the registry of unnecessary entries created during the installation, de-installation and 
normal work on the PC. 
 -- Registry Defragmenter - Analyzes the registry for errors and rebuilds it completely from scratch if needed. 
Defragments and corrects any structural errors. 
 -- Disk Cleaner - Scrubs the hard disk of temporary files, Internet cookies, and other junk data. 
 -- Performance Test - Benchmarks a PC using a variety of different speed tests and compares the results before 
and after changes. 

Norton Utilities includes free 24x7 email, chat and web support to all customers. Additionally, phone support is 
available for a fee.

Pricing and Availability
Norton Utilities is now available for purchase in the U.S. through the Symantec at www.symantecstore.com and 
will become available in retail locations in the coming weeks. The suggested retail price for Norton Utilities is US$49.99.

[1] Source: PassMark Software testing performed Feb. 2009 on a Windows XP system with 3.2 GHz Intel P4, 
1 GB RAM, 120GB SATA hard drive, 128MB Radeon 9600 video card, Intel D865PERL motherboard. System 
running multiple applications and has also visited 300 websites, installing several hundred songs into iTunes and 
fragmenting the disk to 27%.

www.symantec.com

Symantec - 1/15/2009

Symantec Protects Information from Accidental Loss and Unauthorized Access

CUPERTINO, Calif. – Jan. 15, 2009 – Symantec Corp. (Nasdaq: SYMC) today announced Symantec Endpoint 
Encryption 7.0, providing advanced encryption for desktops, laptops and removable storage devices. Symantec 
Endpoint Encryption offers a scalable security solution that prevents unauthorized access to endpoints by 
delivering strong encryption and access control technologies. Encryption and authentication are both transparent 
to the end-user, performed with minimal performance impact and delivered through a central management console, 
enabling central deployment and management of encryption to endpoints.

Customers are provided extended client support so more endpoints can be centrally managed. Symantec 
Endpoint Encryption now includes support for clients not managed by Active Directory. The new version includes 
Novell eDirectory client support as well as full management capabilities for non-domain clients. Furthermore, 
Symantec Endpoint Encryption obscures and protects access to disk encryption keys in memory (DRAM), 
dramatically increasing protection against cold boot attacks (an attacker with physical access to a computer is 
able to retrieve encryption keys after using a cold reboot to restart the machine).

In order to improve ease-of-use for the IT administrator, Symantec Endpoint Encryption offers enhanced disk 
ecovery tools to make it easier for the administrator to access a machine and set usage rights to further protect 
confidential information.

Encryption of removable media has also been enhanced. Symantec Endpoint Encryption features support for 
more secure data portability options, including user-created self-extracting file archives. User certificates can also 
be leveraged to control access to encrypted data within a specific group of users.

According to the Symantec Internet Security Threat Report, theft or loss of computer or other data-storage 
medium was the cause of the most data breaches that could lead to identity theft, accounting for 57 percent of 
the total.

“The number one way companies are losing confidential information is through theft or loss of laptops and storage 
devices,” said Steve Morton, vice president, product management, Symantec. “As a growing array of endpoint 
devices are granted access to corporate resources, the need to properly ensure endpoint security and encryption 
on each of these endpoints is more prevalent than ever as these technologies will help businesses mitigate the 
Increasing risk of information loss.”

Symantec Endpoint Encryption includes audit report generation capabilities to help answer regulatory requirements 
for proving encryption and avoiding obligatory disclosure by offering full audit trails, thereby enforcing mandatory, 
company-wide security policies and mitigating risks of data loss. Symantec Endpoint Encryption 7.0 has FIPS 140-2 
certification.

Customers are offered both full disk and removable storage encryption capabilities. Symantec Endpoint Encryption 
is designed to protect all data on the hard drive of a Microsoft Windows-based machine. It allows administrators to 
encrypt the laptop’s hard drive to ensure safe harbor and, more importantly, to prevent the exposure of sensitive 
data should the laptop be lost or stolen.

Symantec Endpoint Encryption also enables businesses of all sizes to maximize the productivity benefits of using 
removable storage devices while minimizing the risks these devices pose to data security. It is designed to protect 
all data on USB, FireWire, Compact Flash, iPod and other storage devices and media.

Licensing and Availability
To better suit individual customer needs, Symantec Endpoint Encryption is available in three formats – Symantec 
Endpoint Encryption (includes both Full Disk and Removable Storage Editions), Symantec Endpoint Encryption – 
Full Disk Edition and Symantec Endpoint Encryption – Removable Storage Edition.

www.symantec.com

Symantec - 1/12/2009

Symantec’s 2008 State of the Data Center Report Reveals Managers Pressured to “Do More with Less”

Struggling with adequate staffing, data center managers worldwide are compelled to deliver better service levels 
to meet increasing demands while reducing costs

CUPERTINO, Calif. – Jan. 12, 2009 – Symantec Corp. (Nasdaq: SYMC) today released the findings of its 2008 
State of the Data Center report. The second annual study found that data center managers are caught between 
two conflicting goals – more demanding user expectations and higher levels of performance, yet reducing costs 
remain the primary objective for the data center. The report also found that data center staffing remains problematic, 
servers and storage continue to be underutilized and disaster recovery plans are out of date. Finally, the 
respondents indicated that while they are pursuing green data center initiatives, they are doing so primarily based 
on cost benefits.

“This research confirms what we are seeing in the field,” said Rob Soderbery, senior vice president of Symantec’s 
Storage and Availability Management Group. “Attention has turned to initiatives that will drive immediate cost 
reduction, rather than longer term ROI driven programs. Storage has been a primary focus of these initiatives as 
the demand for capacity continues to rise, despite economic challenges.”

Doing More for Less

Of those surveyed, 75 percent reported user expectations are rising gradually or rapidly. Furthermore, 60 percent of 
the respondents saw meeting the service levels demanded by the organization to be more difficult or much more 
difficult to meet. Only 10 percent saw service levels to be easier to meet.

Nonetheless, when asked to identify their key objectives for the year, reducing costs was by far the most frequently 
mentioned goal. In fact, reducing costs was mentioned by more companies than the next two objectives combined 
(improving service levels and improving responsiveness).

The key initiatives data centers are pursuing to “do more with less” include automation of routine tasks (mentioned 
by 42 percent of respondents), cross-training staff (40 percent) and reducing data center complexity (35 percent).

Staffing Remains a Big Issue

According to the study, staffing remains a crucial issue with 36 percent reporting that they are understaffed while 
only 4 percent reported being overstaffed. Furthermore, 43 percent say finding qualified applicants is a big or huge 
problem.

To address the staffing issue companies are leaning on outsourcing and training. Nearly half (45 percent) outsource 
primarily to give data center staff more time to focus on other tasks. The top three leading IT functions that businesses 
are outsourcing include business continuity (46 percent), backups (43 percent) and storage management (39 percent). 
Training is seen as strategic by 68 percent of the respondents, with 78 percent expecting training budgets to rise or 
stay constant over the next two years.

Servers and Storage Remain Underutilized

Companies in 2008 reported that their data center servers were operating at just 53 percent of capacity. Data 
center storage utilization was even lower at 50 percent. Not surprisingly Symantec found a flurry of activity aimed 
at increasing utilization in both areas.

The major server-related initiatives include server consolidation (80 percent) and server virtualization (77 percent). 
For storage the leading initiatives were storage virtualization (76 percent), continuous data protection (71 percent) 
and storage resource management (71 percent).

Disaster Recovery Lags Behind

Data center management continues to report room for improvement in the area of disaster recovery. In fact, just 
35 percent report their disaster recovery plan is above average, while 27 percent say it needs work and 9 percent 
report their plan is informal or undocumented. Companies still find that human error is the biggest cause of unplanned 
downtime, being the culprit 25 percent of the time. Hardware/software failure and power outages follow closely 
behind.

Green Data Center Driven by Cost

Continuing the trend first spotted in 2007, the data center’s focus on “being green” was driven by cost issues in 2008 
with social responsibility on the rise. The study asked companies why creating a Green Data Center was important 
to their workplace. Reducing electricity consumption was mentioned by 54 percent, followed by reducing cooling 
costs (51 percent) and a sense of responsibility to the community (42 percent).

Report Underscores Need for Solutions

This year’s study shows the continuing importance for companies to control data center complexity and costs. With 
the mandate to literally do more with less, companies are scrambling to find solutions that have an immediate effect 
on cost and efficiency.

“IT managers and executives are in a tough spot,” said Soderbery. “Cost reduction is a non-negotiable objective this 
year, while user expectations remain high and demand continues to rise. We are seeing this translate into interest 
in solutions that provide customers with confidence and deliver immediate benefits in reducing server and storage
spend without disrupting today’s environment.”

About Symantec’s State of the Data Center Research
Symantec’s second annual State of the Data Center report is the result of a survey conducted in September and 
October of 2008 by Applied Research. The study targeted 1,600 data center managers in Global 5000 and large 
public sector institutions located in 21 countries.

www.symantec.com

Symantec - 9/16/2008

Symantec Protection Network Continues Momentum with Beta Launch of Online Remote Access

Symantec extends Software-as-a-Service platform to provide businesses with secure and on-demand access to 
applications and data

CUPERTINO, Calif. – Sept. 16, 2008 – Symantec Corp. (Nasdaq: SYMC) today announced the expansion of 
Symantec Protection Network, with the immediate availability of Symantec Online Remote Access beta release, 
helping businesses securely access their files and applications on their computer regardless of physical location. 
Symantec Online Remote Access, powered by pcAnywhere, is the third service offering since the Symantec 
Protection Network launch in February and builds on the success of Online Backup and Online Storage for 
Backup Exec.

Today Symantec Protection Network also broadens its Software-as-a-Service (SaaS) platform to now support the 
Microsoft Windows Vista operating system in recognition of the increasing adoption of Vista in our customer base.

The worldwide market for remote access services (RAS) software is expected to grow from $94.9 million in 2006 to 
$369.8 million in 2011 at a CAGR of 31.3%, according to IDC’s report on Worldwide Remote Access Services 
Software 2007-2011 Forecast[1]. The growing trend for remote access services reflects the larger growth trend of 
online services, driven by customer demand for flexibility and choice when managing their business processes. 
Symantec is meeting that customer demand with the extension of services offered through Symantec Protection 
Network.

“Online Remote Access is a great step for Symantec to broaden its SaaS offerings to customers. We are impressed 
by the quick expansion of the Symantec Protection Network platform with a new offering less than a year after initial 
launch,” said Ali Din, director of Strategic Development at En Pointe Technologies, a Symantec Enterprise VAR. 
“We’re glad to see Symantec leverage their strengths across company product lines and bring their best products 
to market as online services. The market is continuing to open up for SaaS applications, and we think this new 
offering will resonate with many customers.”

Symantec Online Remote Access is an online service that connects business professionals with their computers 
quickly and securely from any location. Mobile workers, telecommuters, field sales teams, satellite offices and IT 
organizations can securely access files, programs and other network resources remotely. Online Remote Access 
can be set up and ready for use within minutes of signing up, thereby providing a simple and easy-to-implement 
alternative to complicated and expensive VPN solutions. This powerful on-demand solution increases reach and 
productivity without requiring any upfront software purchase or network configuration. Subscribers can log in from 
any PC, with no pre-installed software required on the controlling computer, making users’ desktop applications 
accessible on-demand.

“Today, we extend Symantec Protection Network by launching a third service that offers businesses the ability to 
securely access and control desktop applications and data from any browser regardless of physical location,” said 
Jeff Hausman, vice president and general manager, Symantec Protection Network. “With this launch we reach
another milestone of our vision to provide a common platform to deliver, manage and support a comprehensive 
suite of SaaS solutions that leverage our market-leading Symantec products and unparalleled expertise in storage 
and security.”

With development based on Symantec’s market leading remote control software, pcAnywhere, the Symantec 
Online Remote Access beta release provides an online service that includes:

-- Simple, Consistent and Reliable Remote Access: Symantec’s web-based centralized connection model securely 
overcomes communication challenges inherent with point-to-point remote access solutions, such as firewalls, 
dynamic IP addressing and private networking – no network modification is required. 
-- Real-time Remote Control: Users remotely take control of their actual desktop, so they can securely work on a 
distant computer as if they were physically present at that device. 
-- Two-way File Transfer: Easy remote file retrieval, upload and management between connected computers. 
-- Remote Printing: Print directly from applications on connected remote computers to local or networked printers 
connected to the controlling computer. 
-- Detailed Alerting & Reporting: Online and PDF reporting of information about connection times, durations, users, 
and computers; automatic configurable alerts notify users of selected service events. 
-- World-class Security: All data protected with end-to-end AES 256-bit encryption; optional remote screen-blanking 
and keyboard lock-out; user choice of Windows authentication and/or custom Access Code authentication methods, 
and other user-customizable security options. 
-- Redundant Data Centers: Assurance of high service availability through use of multiple data centers with redundant 
communications infrastructure. 
Try Online Remote Access during the beta testing program, available now at http://signup.spn.com or learn more 
at http://www.spn.com/online-remote-access

[1] Source: IDC, Worldwide Remote Access Services Software 2007-2011 Forecast and 2006 Vendor Shares, 
Doc # 210075, December 2007

www.symantec.com

Symantec - 3/18/2008

Symantec Announces New Versions of Veritas Storage Foundation and High Availability Solutions for Windows

Introduces support for Windows Server 2008, increased operational effectiveness, enhanced user experience
CUPERTINO, Calif. – March 18, 2008 – Symantec Corp. (Nasdaq: SYMC) today announced Veritas Storage 
Foundation and Veritas Cluster Server 5.1 for Windows, the industry leading heterogeneous storage management 
and high availability solution providing data and application availability for Windows environments. A key component 
of the Symantec Solutions for Windows portfolio scheduled to be available in June 2008, Veritas Storage 
Foundation 5.1 High Availability for Windows introduces support for Windows Server 2008 and delivers significant 
improvements to operational effectiveness and ease of use including enhanced availability and disaster recovery, 
centralized storage visibility and SmartMove for efficient array migrations.

“Customers today face overwhelming demands in managing disparate islands of storage and meeting strict service 
level agreements for high availability,” said Aaron Aubrecht, senior director of product management, Symantec.
“Veritas Storage Foundation for Windows and Veritas Cluster Server provide organizations with a common set of 
easy-to-use tools that work across virtually every server and storage platform to provide online volume management, 
storage and application availability, application integrated quick recovery and storage area network path 
management. Enabling IT organizations to use a single software solution to manage their storage infrastructure 
and recover applications in the event of a local failure or disaster can significantly reduce both capital and 
operational costs, while simultaneously ensuring confidence that existing service level agreements are met.”

Expanded Operating System, Application and Storage Support
Veritas Storage Foundation for Windows and Veritas Cluster Server are extending support for Windows Server 
2008 and Windows Server 2008 Server Core environments, with support for Standard, Enterprise, and Datacenter 
versions across x86, x64, and IA64 platforms. Additionally, this release provides expanded support for Windows 
Vista, Microsoft Exchange 2007 Service Pack 1, Microsoft SharePoint Portal Server 2007, Symantec Enterprise 
Vault 2007 and Blackberry Enterprise Server.

Veritas Storage Foundation for Windows Dynamic Multi-pathing continues to enhance support for leading storage 
platforms– enabling customers to have a single multi-pathing solution without compromising a heterogeneous tiered 
storage infrastructure. In addition to the 40+ array families already supported –support for Pillar, 3PAR, and newer 
IBM and HDS arrays has been added.

Enhanced Availability and Recoverability
Veritas Storage Foundation for Windows offers a guided, step-by-step, wizard to ensure Microsoft Exchange and 
other applications can be quickly recovered from a point-in-time volume copy. IT organizations can now simplify the 
storage management complexity of recovering consistent Exchange data to an alternate location with this new 
capability– automated snapshot recovery to Exchange Recovery Storage Groups. Moreover, for organizations 
requiring a multi-site disaster recovery infrastructure for Exchange or other applications, Veritas Cluster Server 
has added support for EMC Symmetrix Remote Data Facility (SRDF)/STAR.

Improved Operations, Management, and Performance
Providing visibility across multiple hosts from a single, secure, web-based console can significantly reduce 
operational costs and risks to application downtime. Veritas Storage Foundation Manager will support Veritas 
Storage Foundation for Windows and up to 3,000 hosts enabling organizations to gain insight into storage objects 
including volumes, storage subsystems, and storage area network paths. Complementing the storage infrastructure 
visibility, Veritas Cluster Server Management Console has been enhanced to dynamically discover physical and 
virtual (e.g., VMware) clusters across Unix, Linux and Windows in a single global operation, and dramatically simplify 
operations. For example, clustered applications can be easily identified by geographical site or business unit, 
thereby making it easier to manage, act and report on the logical groups of Veritas Cluster Server deployments. 

Configuration Checker mitigates risk to application downtime by providing a simple and powerful way for organizations
to proactively and easily identify configuration-related installation errors, departures from best practices, and 
incompatible hardware and/or software. SmartMove is a new feature in Veritas Storage Foundation 5.1 for Windows 
that greatly enhances the efficiency of data-intensive operations by analyzing the data and ensuring that only the 
necessary blocks of data are moved. This significantly enhances the efficiency of data movement operations, such 
as creating or synchronizing mirrors or snapshots.

www.symantec.com

Symantec - 12/17/2007

New Symantec Managed Security Services Offering Helps Businesses Reduce Security and Compliance Risks

Cupertino, CA - Dec. 17, 2007 - Symantec Corp. (Nasdaq: SYMC) today announced the worldwide availability 
of Symantec Log Management Service, a new offering from its Managed Security Services group that extends 
real-time security monitoring to server and application log files. This service is designed to help large enterprises 
manage and reduce security risks and demonstrate compliance with regulatory and industry requirements, such 
as the Payment Card Industry (PCI) Data Security Standard, to avoid potential penalties.

"Government and industry regulations require companies to monitor and manage network traffic and events. 
By adding Log Management Services to their Managed Security Services portfolio, Symantec seeks to 
address the increased demand for a more comprehensive and integrated set of security services that address 
challenges such as compliance requirements and risk management," said Irida Xheneti, research analyst within 
IDC's Security Services program.

Through the subscription-based service, enterprise customers receive an integrated solution that includes 
Symantec Security Information Manager appliance provisioned in their IT environment and managed by 
Symantec’s security experts. This version of the appliance serves as a log management system for security 
monitoring, compliance reporting and log archiving requirements. By outsourcing server and application log 
management to Symantec, enterprises receive access to Symantec’s global security expertise for 24x7 threat 
monitoring and analysis, resulting in prioritized, actionable recommendations. Internal IT organizations will also 
reduce their investigation time associated with security incidents so they can focus on their core competency.

Symantec Log Management Service features:

Security monitoring and alerting for a variety of operating systems and applications 
Pre-defined compliance reports for a variety of regulatory and industry standards, such as PCI and SOX 
Custom log archiving allows customers to define their log retention requirements according to their security and 
compliance policies 
Full management of the log management appliance, including configuration, fault and performance monitoring, 
patching, lifecycle and Return Material Authorization (RMA) 
Security event correlation with other monitored security devices enables customers to quickly modify their security 
posture in response to a security attack

"Symantec Log Management Service offers a flexible approach to meeting the ever growing regulatory 
guidelines while expanding customers’ security view of server and application security incidents," said Grant 
Geyer, vice president, Symantec Managed Security Services. "This service combines the award winning 
Symantec Security Information Manager with our Managed Security Services expertise and our global footprint 
into the security threat landscape to give customers the confidence that they are achieving the greatest return 
on investment from a company that truly understands IT risk management."

Log Management Service exemplifies one solution within Symantec’s broad portfolio of sourcing models, 
including on-site, outsourced or a blended approach, providing an alternative to solving security management, 
compliance and operational challenges for enterprise customers. Through a combination of people, process 
and technology, Symantec delivers custom security management solutions to align with an organization’s policy 
changes, staffing conflicts and budgetary restrictions. Symantec’s experienced security staff and proven 
processes help enterprises effectively mitigate risk, protect data and demonstrate compliance.

Symantec Global Services is a leader in providing expertise and resources that manage IT risk, reduce costs 
and maximize IT performance. Symantec Global Services includes Professional Services, Managed and Hosted 
Services, and Enterprise Support Services and Security Response.

www.symantec.com

Symantec - 11/20/2007

Symantec Launches Norton Smartphone Security

Cupertine, CA - Nov. 20, 2007 - Symantec Corp. (Nasdaq: SYMC) today announced the launch of Norton 
Smartphone Security, the first consumer mobile security offering to provide a solution for both the Windows 
Mobile and Symbian OS - in one product. This new product features best-in-class Norton AntiVirus technology 
as well as a firewall and antispam for SMS (Short Message Service). Symantec designed Norton Smartphone 
Security to provide mobile users the same level of security that has become standard for laptops and other 
computing devices.

"Smartphones are expanding consumer freedom to communicate and access important information anytime, 
anywhere," said Rowan Trollope, senior vice president, Consumer Business Unit, Symantec. "However, 
unsecure public WiFi or network connections can put users at risk. In addition, Web and e-mail viruses can 
directly infect smartphones, enabling hackers to remotely control the device, access sensitive information or 
disable applications. Norton Smartphone Security runs discreetly in the background, providing the confidence 
and peace of mind to engage in everyday activities like e-mailing, Web browsing or banking online from these 
handheld devices."

In a U.S. survey of smartphone users conducted by Applied Research, 34 percent of respondents said they 
access their bank accounts via their mobile device and 54 percent of respondents said they access Web sites 
that require a password. As more users transact using their mobile devices, the financial incentives for virus 
writers and mobile hackers will follow. Norton Smartphone Security gives consumers the tools to safeguard 
against the latest mobile threats. Additionally, Gartner, Inc. estimates that by 2008, smartphones will overtake 
laptops in volume on a worldwide basis*. With increasing adoption rates, cybercriminals will be motivated to shift 
their attention and take advantage of smartphone vulnerabilities. 

Product Features

Norton Smartphone Security provides comprehensive security, including:

- Antivirus - Protects users from viruses by detecting mobile threats and preventing users from accessing 
infected files; 
- Antispam for SMS - Automatically deletes spam messages, or filters them to a separate spam folder; 
- Firewall - Controls both inbound and outbound network traffic on the mobile device; 
- Platform Compatibility - Supports devices running either Windows Mobile 5 or 6 as well as Symbian 9 
smartphones from one product. 

Availability and Pricing

Norton Smartphone Security is a subscription-based offering available now for purchase through the Symantec 
online store at www.symantecstore.com. Additionally, it will soon be available at various retail locations and online 
retailers at a suggested retail price of US$29.99.

www.symantec.com

Symantec - 11/5/2007

Symantec to Extend its Leadership in Information-Centric Security

Proposed Vontu Acquisition and Data Loss Prevention to Play a Central Role in Symantec’s Security 2.0 Vision 
and Strategy for Information Risk Management
CUPERTINO, Calif. – Nov. 5, 2007 – Taking another step forward in its vision for Security 2.0, Symantec Corp. 
(Nasdaq: SYMC) today announced its intent to acquire Vontu and its plans to integrate Vontu’s Data Loss 
Prevention solutions into Symantec’s broader portfolio. Combining Symantec’s market-leading security and 
storage capabilities with Vontu’s market-leading DLP technologies will create the most comprehensive Information 
Risk Management solution on the market.

The acquisition is expected to close in the fourth calendar quarter of 2007, subject to receiving regulatory 
approvals and satisfaction of other customary closing conditions.

“As part of our Security 2.0 vision, we have long been pushing a view that security should be driven by policy, 
focused on information and supported by a managed infrastructure,” said Tom Kendra, group president, Security 
and Data Management Group, Symantec. “Through internal innovation and acquisition we have solutions to help 
companies define and implement policies, manage and protect information, and secure and manage their systems 
and devices. Vontu’s offerings provide insight into the information itself, the context in which it’s being used and 
the controls needed to prevent its loss.”

With data breaches becoming more frequent, costly and regulated, it’s no surprise that data loss prevention is top 
of mind for IT and business leaders. A September Goldman Sachs Security Spending Survey indicates more than 
50 percent of CISOs believe data leakage to be a top driver of their organization’s security spending. IDC 
estimates the Information Protection and Control market to reach $3.2 billion by 2011, representing a 33 percent 
compound annual growth rate¹.

A Comprehensive Portfolio for Information Risk Management
Information Risk Management combines threat protection and information control into an integrated set of products, 
enabling organizations to keep the bad things out (information security), to keep the important things in (data loss 
prevention), and to manage, retain and find that information when needed (e-discovery).

The ability to manage these different challenges requires a level of expertise in security and storage that 
Symantec is uniquely positioned to provide. Symantec already provides a set of products and services that 
enable companies to:

Identify their areas of information risk and define the policies to mitigate those risks. 
Implement, automate and monitor controls around those policies. 
Reduce the risk of malware and spam from entering an organization. 
Protect the systems and devices where information lives, including servers, databases, storage systems, laptops 
and smartphones. 
Securely control access to networks and enforce endpoint security policies. 
Protect and manage information in message archives and data centers. 
Provide a real-time mechanism to aggregate, correlate and analyze behaviors. 
Conduct post-breach forensics to determine what information was lost. 

DLP: A Core Component of Information Risk Management
Vontu’s products will complement Symantec’s existing portfolio with a comprehensive platform to prevent the
loss of confidential data wherever it is stored or used - across endpoint, network and storage systems.

Endpoint: Vontu Endpoint solutions allow companies to prevent confidential data from being copied to USB 
drives, burned to CD/DVDs, and downloaded to local drives, as well as discover and protect confidential data 
stored on laptops and desktops. 
Network: Vontu Network Monitoring and Prevention solutions stop confidential data from being sent outside the 
organization via email, webmail, FTP, IM and other Internet protocols to help organizations ensure compliance 
with data security and privacy policies. 
Storage: Vontu Data Discovery and Protection solutions help organizations understand where confidential 
information is stored and quickly find and fix exposed data on file servers, databases, document management 
systems, laptops and desktops. Vontu's proven solutions also help companies address PCI compliance, e-Discovery, 
data classification and data governance objectives. 
Policy Management: Vontu offers a centralized platform for policy management, detection, workflow and remediation 
that enables organizations to define policies once and enforce them everywhere. 

Layering Data Loss Prevention across the Symantec Portfolio
Following the close of the acquisition, Symantec plans to layer Vontu’s DLP technologies across Symantec’s 
existing endpoint security, network security, storage and compliance solutions creating the most comprehensive 
solution for Information Risk Management. Unlike point products that only cover the endpoint or the network, this 
multi-layered solution will provide customers with a comprehensive way to dramatically reduce the risk of data loss.

Following the close of the acquisition, the Vontu team will operate as dedicated team within Symantec’s Security 
and Data Management Group, continuing to build on the Vontu DLP 8 product suite. Vontu DLP 8 is the industry’s 
first integrated solution that combines endpoint and network-based technology to discover and protect data 
wherever it is stored, as well as monitor and prevent inappropriate data usage.

For additional information on the Vontu acquisition please visit: http://go.symantec.com/Vontu.

www.symantec.com

Symantec - 10/18/2007

Symantec Launches Rebate Program to Reward SMB Partners for Commitment, Achievement

New offering the latest in a growing portfolio of programs focused on helping ensure partner success in the 
SMB market
CUPERTINO, Calif. – Oct. 18, 2007 – Symantec Corp. (Nasdaq: SYMC) today announced the Aspire Rebate 
Program designed to not only reward Symantec partners for their commitment and achievement but also to 
help them grow their businesses. Now available to eligible Symantec Channel Silver and Registered Partners 
in North America, this new program augments Symantec’s expanding portfolio of partner offerings that provide 
organizations significant economic benefits for increasing their sales of qualifying Symantec products, 
particularly to Small and Mid-sized businesses (SMB).

Through the Aspire Rebate Program, participants can earn a 10 percent rebate on all eligible product sales 
made over and above their target revenue goal. In addition, Symantec partners who earn the new SMB 
Specialization can earn an exclusive 15 percent rebate when exceeding their assigned revenue goal.

“Our Aspire Rebate and other programs enable Symantec to demonstrate its commitment to our valued SMB 
channel partners and provide them opportunities to enjoy increased profitability and success in today’s highly 
competitive marketplace,” said Randy Cochran, vice president of Channel Sales in North America. “Symantec 
will continue to invest in and recognize its partners and help them take advantage of our industry-leading
information security and storage management solutions, services and expertise to build their businesses.”

With the Small and Mid-sized business market comprising the largest number of businesses worldwide— 8 million 
in North America, according to IDC—and worldwide IT spending in security and storage software of more than 
$14.6 billion, it offers potentially lucrative opportunities for Symantec resellers.

“Symantec’s new Aspire Rebate Program opens a window of opportunity for us to more frequently pursue SMB 
customers,” said Carl Jarrett, president of KeyTech Services. “With the incentives provided in the new program, 
we will be rewarded for working with SMB customers to provide them with Symantec’s industry-leading SMB 
solutions. The benefits offered in the program will allow KeyTech Services to compete in new and innovative 
ways.”

The Aspire Rebate Program follows Symantec’s launch last month of the SMB Specialization Program designed 
to recognize partners’ expertise in the fast-growing SMB market segment and reward their training investment in 
Symantec solutions for SMB customers. The Aspire Rebate Program is now open and ends on March 28, 2008. 
Eligible North American partners who are enrolled in the Symantec Partner Program at the Registered and Silver 
levels can participate and register for the program. Resellers who are not currently members of the Symantec 
Partner Program can also enroll in Aspire and become eligible for rebates by becoming members of the Symantec 
Partner Program prior to the end of the promotional period.

Registration for the Aspire Rebate Program is now open and closes on Jan. 31, 2008. To register or learn more 
about the Aspire Rebate Program and view a list of eligible products, visit www.symantec.com/aspire/nam or 
email Symantec at contactus@aspirerebate.com

www.symantec.com

Symantec - 10/9/2007

Symantec Helps Grow Consumer Confidence Online with Internet Security Software offered through Three New Partnerships

Cupertino - Oct. 9, 2007 - Symantec (Nasdaq: SYMC) today announced the expansion of their consumer reach 
with three new partnerships to distribute Norton security software to consumers. Norton Security Scan, an 
easy-to-use PC scanning tool that informs users if they’ve been infected with viruses and/or spyware, will be 
offered to consumers that install the Adobe® Shockwave™ Player. Norton Internet Security, an industry leading 
security solution that identifies and protects against new and emerging online threats, will be available for 
download through the ING DIRECT Web site (www.ingdirect.com). In addition, further expanding its relationship 
with Symantec, Intel will offer its Intel authorized system builders a complimentary 90 day subscription of Norton 
360, the company’s flagship consumer product, for installation on white box systems that are sold to end-users.

"We are committed to providing new and creative programs to provide more and more consumers with 
needed Internet security software," said Vincent Steckler senior VP, worldwide consumer sales, Symantec. 
"Through these agreements, our partners are helping their customers by arming them with powerful tools that 
help them identify, understand and deal with threats that may reside on their PCs."

Norton Security Scan Provided With Adobe Shockwave

For the first time, millions of consumers worldwide who download and install Adobe Shockwave can now benefit 
from increased security awareness with Norton Security Scan from Symantec. The partnership helps keep 
millions of Adobe’s customers secure by providing an on-demand security assessment tool that quickly detects 
and reports on viruses, spyware and malware, and allows them to upgrade to Norton Internet Security or Norton 
360 at a special discount. With increased threats that accompany rich online content - including multimedia and 
other documents, Adobe Shockwave users who install Norton Security Scan can have the confidence that 
potential threats are identified through on-demand or weekly scheduled security assessments so they can take 
the necessary steps to remediate these risks and ensure proactive security.

Norton Security Scan is a powerful and easy-to-use tool to help computer users evaluate threats that may reside 
on their PCs. With an easy to use interface, users can either run a full scan of their system or run a QuickScan, 
which is a fast scan of the areas of their computer that are most likely to be targeted by security threats. Norton
Security Scan automatically detects and receives regular updates, so it can effectively identify the latest virus 
and spyware threats. 

Norton Internet Security free from ING DIRECT for 90 days

Symantec also joined forces with global financial service leader, ING DIRECT, to offer a 90-day version of 
Norton Internet Security to help consumers proactively protect their computers against threats from viruses, 
spyware, phishing scams and other online threats. According to recent research sponsored by Symantec, 
consumers look to financial institutions and Internet security companies for online protection. By downloading 
and installing Norton Internet Security, ING DIRECT customers can be assured that they have the necessary 
security when banking online to conduct online transactions safely. 

Norton Internet Security automatically detects and blocks viruses, spyware and worms; provides advanced 
phishing protection, intrusion prevention and network protection; and has a smart firewall to block hackers 
and stop spyware from transmitting unauthorized information. 

Intel to Provide Additional Security Offerings through Authorized System Builders

Intel Corporation will now provide a 90 day complementary subscription of Norton 360, Symantec’s flagship 
consumer product, to their authorized system builders, value-added resellers, and system integrators worldwide 
for pre-installation on white box systems configured with Intel? Desktop Boards. With Norton 360, Intel? Channel 
Partner members can now preinstall Symantec’s proven all-in-one solution for antivirus, antispyware, firewall, 
intrusion protection, antiphishing, backup and tuneup on systems intended for resale.

Norton 360 joins a line-up of award-winning Norton consumer solutions, including Norton Internet Security and 
Norton AntiVirus, already being offered to Intel’s fast growing system builder community. Intel-based PCs are 
sold worldwide through more than 187,000 Intel channel partner members in 160 countries. End users who 
convert from a pre-installed Norton complementary subscription to a full 12-month subscription may do so at a 
discounted purchase price.

www.symantec.com

Symantec - 9/12/2007

Symantec Launches SMB Specialization for Partners

Cupertino, Calif. - Sept. 12, 2007 - Symantec Corp. (Nasdaq: SYMC) today announced SMB Specialization for 
Partners, providing partners with the necessary tools to more effectively target the fast-growing SMB market 
segment and allowing them to tailor solutions and approaches to SMB customers. Currently available to Symantec 
Channel Registered and Channel Silver partners in North America, the program, which is part of the Symantec 
Partner Program, helps partners grow their business and drive revenue by providing valuable benefits, such as 
priority access to technical support, toll-free partner hotline, pre-ordered select SMB not-for-resale products and 
a dedicated mid-market account manager for their territories.

"The Small and Mid-sized business market, which comprises a significant number of businesses worldwide, with 
worldwide IT spending in security and storage software of more than US$14.6 billion, presents highly profitable 
business opportunities for our partners," said Julie Parrish, vice president, Symantec Global Channel Office. 
"Based on input from our partners, our new SMB Specialization was designed specifically to provide them with 
the expertise and tools they need to further develop Symantec opportunities in this burgeoning market."

To qualify for this program, eligible partners in the Symantec Partner Program need to complete and pass specific 
sales training requirements on specific SMB-focused solutions and accept the online accreditation agreement. 
Partners who earn the Symantec SMB Specialist designation receive a wide range of benefits, including additional 
visibility to customers who are looking for specific SMB support. Symantec SMB Specialists receive their own 
toll-free number to receive priority access to Symantec’s Partner Hotline and gain access to an SMB-focused 
partner account manager for their territories. SMB Specialists also receive listing on Symantec’s Partner Locator 
to put them in touch with potential customers.

"Symantec’s new SMB Specialization makes it easier for us to work with SMB customers effectively. It provides 
us with unique tools to help acquire new potential SMB customers," said Jeff Romick, vice president, HBR 
Technologies. "The new program also provides training that will empower consultants to work with their clients
to provide them with Symantec's industry-leading SMB solutions. The benefits offered in the program help 
Symantec's partners compete in new ways that create stronger partnerships when working with SMB customers."

Symantec SMB Specialists also receive tools and resources to drive more sales, including information on how to 
access program benefits and highlight their companies on Symantec’s Partner Locator. In addition, upon 
enrollment SMB Specialists receive a selection of not-for-resale SMB products for evaluation including Backup 
Exec, Backup Exec System Recovery, and Symantec Mail Security among others. Channel Registered Partners 
who earn the Symantec SMB Specialist designation also receive priority access to Symantec Technical Support 
Services as well as two complimentary technical support incidents.

Once SMB Specialization requirements are completed, partners receive a Symantec Sales Professional for SMB 
Specialization accreditation certificate and logo as well as ongoing communications tailored for SMB Specialists, 
including news flashes, webcasts, product information and policy information.

www.symantec.com

Symantec - 8/28/2007

Symantec Launches Norton Internet Security 2008, Norton AntiVirus 2008

Cupertin, CA - Aug. 28, 2007 - Symantec Corp. (Nasdaq: SYMC) today announced the launch of Norton Internet 
Security 2008 and Norton AntiVirus 2008, industry leading security solutions that have been enhanced to 
provide computer users with comprehensive protection against new and emerging online threats, including 
disguised attacks used by drive-by downloads. In addition, Norton Internet Security 2008 will also feature 
Norton Identity Safe to protect users’ identities when they buy, bank or browse online. The company has also 
optimized each product for greater performance, improved technical support and reduced user interruption. 
With Norton 2008 products, users have powerful solutions that effectively guard against new threats and extend 
protection beyond the PC to wireless home networks and online identities.

"Our 2008 products bring valuable new protection technologies to block threats before they get a foothold in 
systems as well as significant performance improvements to make the end-user experience better than ever 
before," said Janice Chaffin, group president, Consumer Business Unit, Symantec. "With next-generation 
security tools and enhanced performance, Norton Internet Security 2008 and Norton AntiVirus 2008 help 
deliver on Symantec’s promise to provide confidence in a connected world."

New to Norton in 2008:

        * Browser Defender - Defends against drive-by downloads and other new or unknown threats that exploit 
vulnerabilities in Internet Explorer. Revolutionary, zero-day proactive protection against obfuscated code attacks 
using ActiveX®, JavaScript, and VBScript that specifically target the browser.

        * Norton Identity Safe - Keeps personal information and identity safeguarded when buying, banking or 
browsing online. It enables users to control which information is shared with Web sites, stores private information 
securely, and fills in passwords and Web forms automatically. It stores and encrypts passwords and other 
confidential data, automatically retrieving it at a user’s request to save time and protect it from being stolen by 
eavesdropping keystroke loggers. (Included in Norton Internet Security 2008 only)

        * One-Click Support - Delivers the same convenient access to support options previously available in Norton 
360. This all-new approach to support automatically troubleshoots common issues such as connectivity, licensing, 
and product activation. It also provides direct access to tech support via telephone, free email or free live chat
 - all from within the main user interface.

        * Home Network Feature - Maps connected devices to provide a view of devices on the local network. 
Monitors the overall security status of other computers with Norton Internet Security 2008 or Norton AntiVirus 
2008 installed. In addition, within Norton Internet Security 2008 this feature checks the status of wireless network 
security, alerts users when they connect to an unsecure wireless network, and provides expert advice to help 
users manage network security settings. Wireless network security status provides recommendations for securing 
wireless routers along with educational information about home network security.

        * Performance, Performance, Performance - Building on performance enhancements delivered in the 2007 
product line, Symantec has raised the bar and further extended performance gains with significant improvements 
in key performance measures. Compared to Norton Internet Security 2007, the 2008 user interface responds 
22% faster and completes a quick scan up to 39% faster. And as compared to an industry average of nine 
competitors, Norton Internet Security 2008 leads across five key performance areas including boot time (20% 
faster), memory usage (69% less), full scan (12% faster), user interface response (54% faster) and download 
speed (31% faster).*

Additionally, both products include the powerful SONAR behavioral detection technology that protects against 
malicious code before standard virus and spyware detection definitions have been created. In Norton Internet 
Security 2008, SONAR will run a full scan every time an application attempts outbound communication, further 
protecting identity information by improving the firewall's effectiveness against unknown threats. This breadth 
of new functionality complements the rich existing security protection of Norton Internet Security, which includes 
class leading rootkit protection capabilities as well as new Threat Interceptor vulnerability protection technologies. 
Threat Interceptor technologies include: Threat Interceptor - Browser Defender; Threat Interceptor -Intrusion 
Prevention; and Threat Interceptor - Generic Exploit Blocking. Norton Internet Security also includes all of the 
features and functionality of Norton AntiVirus which continues to be the gold standard in virus detection garnering 
33 consecutive Virus Bulletin 100 awards, an unmatched standard of reliability in the industry.

Norton AntiVirus 2008 and Norton Internet Security 2008 are backed by Symantec Security Response, a team 
of dedicated intrusion experts, security engineers, virus hunters, and global technical support teams that work 
in tandem to provide extensive coverage for enterprise businesses and consumers. Symantec Security Response 
provides customers with comprehensive, global, 24x7 Internet security expertise to guard against today’s complex 
Internet threats. This security information is delivered to our customers on a daily basis to ensure they remain fully 
protected. These products are designed for both Windows® XP Service Pack 2 and Windows Vista users. The 
Norton Add-on Pack delivers optional solutions including antispam and parental controls and is available to 
licensed users of Norton Internet Security 2007/8 and Norton 360 users at: http://www.symantec.com/norton/
downloads/index.jsp

www.symantec.com

Symantec - 5/14/2007

Symantec to Simplify Compliance Management with New Control Compliance Suite

Symantec Will Be First to Provide One Solution for Policy Management, Technical Configurations Assessment 
and Response Assessment
CUPERTINO, Calif. – May 14, 2007 – Symantec Corp. (Nasdaq: SYMC) today announced an updated Symantec 
Control Compliance Suite, designed to reduce the cost and complexity of IT policy management and compliance 
by automating the assessment of policies against industry regulations, standards and best practices. Scheduled 
to be available this month, Symantec Control Compliance Suite positions Symantec as the only vendor to offer 
integrated policy management, automated technical configurations and procedural response assessments in 
one product, ensuring more repeatable and effective compliance processes.

“Organizations today are required to demonstrate compliance with the various industry regulations, mandates 
and standards,” said Vivian Tero, Senior Research Analyst, IDC. “Solutions like Symantec Control Compliance 
Suite help IT executives unify the assessment and management of both programmatic and procedural IT 
controls to effectively lower the administrative cost and complexity of corporate compliance programs.”

Ongoing research by the IT Policy Compliance Group (www.itpolicycompliance.com) demonstrates a clear 
linkage between business and financial risks and practices implemented in IT. The majority of costs associated 
with improving IT compliance comes from frequently repeating time-consuming processes. These manual 
processes include creating, defining and distributing policies, tracking exceptions, managing standards and 
entitlements, remediating deviations, and performing both procedural and technical assessments. The IT Policy 
Compliance Group’s research reveals companies that invest in one-off solutions to manage these processes will 
spend significantly more on IT policy compliance than those leveraging a single solution that can manage multiple 
standards, frameworks and regulations.

Due to the multiple mandates, regulations and standards that impact multiple business units at any given 
company, many companies increase compliance costs by implementing redundant controls to address each 
one though many include the same requirements. Symantec Control Compliance Suite provides key elements 
of the IT governance, risk and compliance management process by helping to ensure coverage of external 
mandates by automating policy documentation and dissemination, acceptance tracking and exception 
management. It also demonstrates compliance to internal and external policies by automating the assessment 
of technical and procedural controls and evaluating this against risk criteria.

Compliance evidence can be gathered on configurations, permissions, patches, vulnerabilities and the solution 
controls self assessment of procedural activities without relying on agents. Finally, Symantec Control Compliance 
Suite helps fix deviations to standards, enabling immediate corrective actions or triggers to third-party response 
workflow systems.

Symantec Control Compliance Suite provides these capabilities by leveraging four new modules:

-Policy Module – enhanced module enables customers to define and disseminate policies, show coverage of 
regulatory requirements and demonstrate compliance to policies in one solution. 
-Standards Module – enhanced module automates the detection and remediation of deviations from technical 
standards, and provides pre-packaged technical standards that define best practices for securing workstations, 
servers and databases. 
-Entitlement Module – new module gathers permissions for data access across the entire company and translates 
those permissions into a consistent, easy-to-understand format. It associates management classification to the 
data, and electronically routes the information to business owners for access approval. Entitlements approvals 
are tracked and made available for audit reports. 
-Response Assessment Module – new module automates the assessment of non-programmatic controls by 
providing out-of-the-box content for popular standards and frameworks. Customers are able to manage the 
manual assessment process from creating and distributing questionnaires to analyzing response data. These 
manual attestations complement the technical assessments also provided in the product. 

“Organizations are not just struggling with maintaining strong IT compliance, but also understanding what policies 
and standards they should implement to achieve it,” said Arshad Matin, vice president, Compliance and Security 
Management, Symantec. “A typical organization is a complex, heterogeneous environment, with a variety of 
platforms and a diverse set of control objectives. Understanding requirements and how to achieve strong IT 
compliance requires comprehensive intelligence of regulations, frameworks and the relevant best practices. 
Symantec is helping customers lower their risk of non-compliance and improve internal controls through a 
combination of automation, process improvement and training.”

Additionally, Symantec Consulting Services will provide advisory and operations services support to 
complement the features of Control Compliance Suite. Symantec Consulting Services can help an organization 
interpret, evaluate, and validate its compliance with regulatory industry standards and its own internal best 
practices and procedures.

Licensing and Availability
Symantec Control Compliance Suite 8.5 is scheduled to be available in late May through Symantec’s worldwide 
network of value-added resellers, distributors and systems integrators. The solution's Response Assessment 
Module is scheduled to be available in June. Organizations seeking a reseller or distributor should contact 
Symantec at http://enterprisesecurity.symantec.com. For more information on Symantec’s IT Policy Compliance 
offerings, visit http://www.symantec.com/enterprise/products/category.jsp?pcid=1004.

www.symantec.com

Symantec - 4/9/2007

Symantec Completes Acquisition of Altiris

Cupertino, CA - April 9, 2007 - Symantec Corp. (Nasdaq: SYMC) today announced that it completed its 
acquisition of Altiris, Inc. as of the close of business on April 6, 2007. Altiris is a leading provider of IT 
management software that enables businesses to easily manage and service network-based endpoints - from 
mobile devices, laptops, and desktops to servers and storage assets. The acquisition agreement between 
Symantec and Altiris was announced on Jan. 29, 2007.

Symantec helps businesses protect their endpoints with leading security, compliance, and backup and recovery 
solutions for mobile devices and PCs to servers and storage assets. With the close of this acquisition, Symantec 
expects to leverage Altiris’ strength in reducing the cost and complexity of tracking, supporting, and maintaining an 
organization’s corporate IT assets. The combination creates a comprehensive approach to better manage and 
enforce security policies at the endpoint; identify and protect against threats; and repair and service assets.

www.symantec.com