Phone.com LLC - 1/11/2010

“Big Business” Phone Tech for Small Business

Livingston, NJ –  January 11, 2010 – Phone.com LLC is pleased to announce the introduction of its new hosted 
High Definition (HD) Business Phone service. The new High Definition Business Phone service is an add-on to 
Phone.com’s successful Virtual Office service. 

With the new Phone.com Business Phone service, home offices and other small businesses will now be able to 
enjoy professional welcome greetings, phone menus, extension dialing, sophisticated call routing, voicemail, fax 
and many more features with HD quality.  

The service allows any business to purchase an IP Business Phone(s) that will complement their Phone.com 
Virtual Office account and offer the pinnacle of voice quality phone service with an “all included” feature set that 
is unavailable to small businesses from any of the traditional phone companies. 

“High Definition voice services are the future of telecommunications,” says industry pioneer and the organizer of 
the HD Communications Summit, Jeff Pulver. “Broadband and HD voice expand productivity and the range of 
applications. Standard definition voice is headed to the same place as dial-up Internet access. I am pleased to 
see service providers like Phone.com offering HD capability with their new hosted Business Phone service.”

Phone.com customers who purchase an HD enabled phone will be able to communicate with other customers 
who have an HD phone. Calls to users of other networks will require their adoption of HD voice capability; both 
parties will need to have an HD phone set in order to take advantage of the higher voice quality. 

“We are very proud of our new Business Phone service. It will be a great addition to our Virtual Office customers 
and to new small businesses” said Ari Rabban, CEO of Phone.com. “We are also happy to have a network that 
will support HD phones and offer the future of what phone calls would sound like. After extensive testing we chose 
the new Polycom HD business phones as the phone of choice on our Business Phone service and we will be 
expanding our selection in the next few months. Polycom is a true leader in the space,” continued Rabban.

Phone.com will be offering Polycom SoundStation® IP conference phones and Polycom SoundPoint® IP desktop 
phones as part of its HD service. The Polycom phones feature Polycom HD Voice, which offers more than twice 
the clarity of ordinary phones for more natural, lifelike conversations. 

Expanding on the relationship between Phone.com and Polycom, Jeffrey Rodman, Co-Founder of Polycom and 
CTO Voice Division, also looks to the future. “We’re delighted that an innovative company like Phone.com  now
supports Polycom HD Voice across its network. The market is moving to HD Voice as part of the natural evolution 
of the industry, and the benefits are obvious, especially once you hear the lifelike sound quality.” 

"I really like this news for both partners", said Jon Arnold, Principal of analyst consultancy J Arnold & Associates.
"Being an early adopter, Phone.com is using HD voice as a differentiator, and showing the market that even small 
businesses can benefit from this great technology. For Polycom, Phone.com offers a unique entree to a large market 
that has significant upside once they discover how good HD really is."

Alon Cohen, EVP and CTO of Phone.com (and Co-founder of the first VoIP company) said: “When we started the 
VoIP industry just 15 years ago we were struggling with basic algorithms to transport voice over IP networks; it is 
amazing to see how the industry has evolved in such a short time”.   

“There is no reason to keep voice phone conversations behind and as HD phones and networks evolve everyone 
should be able to enjoy clear “CD like quality” voice,” added Rabban. “This is not an overnight process and the 
use of HD voice is still limited but we encourage other service providers to support the service and help speed up 
the transition.”

www.phone.com

Phone.com LLC - 1/9/2010

Virtual Phone Services Save Money

Like most things, communication is the key to success. It’s especially true if you’re starting a small business. 
You need to maintain the lines of communication between yourself and customers, both current and potential. 

The bad part is communication costs can be expensive, but they don’t have to be. Technology has made it 
easier for small businesses maintain the communication services without the high costs. Virtual phone service 
providers are growing in popularity among business, big and small, over the past few years. They offer deals that 
can help businesses start saving money immediately. Here’s how:

1. Share Your Receptionists – An advantage to these virtual phone services is that small business owners can 
reduce their employee costs. Virtual phone providers, such as Phone.com, let a single receptionist direct incoming 
calls to any employe regardless of their location. So instead of having all of your calls being answered by live 
humans at every location, let one receptionist manage the calls for all of your sites.

2. Lose the Receptionist – Don’t need a human greeter? Go for the robotic kind. Phone.com offers an Auto 
Attendant, which directs your callers to the appropriate staff member. 

3. Cut your IT Costs – Don’t pay for an IT person to run and maintain your phone system. Virtual phones services, 
such as Phone.com, are designed with fault tolernance in mind and are backed with around-the-clock support. 
Not only do businesses save salary costs, they also save money on overtime or special pay for working holidays, 
weekends or unusual hours.

4. Cut those phone costs – To save money in these tough economic times, companies are turning to VoIP. Virtual 
phone services, such as Phone.com, should offer save on your monthly bill with low rates on national and 
international calls, and on popular features, such as caller ID and voicemail. Monthly rates can start as low as 
about $5 per month..

5. Reduce business travel – Small business owners can cut their travel costs through conferencing services. 
Virtual phone services, such as Phone.com, should include easy to use conferencing in their packages. Hosted 
ideo conferences and Web conferences make a lot more sense than sending employees across the country to 
attend meetings. 

Pinching pennies in a tough economic climate – or any economic climate – is not only necessary, it’s practical. 
There are plenty of ways to save money while running an efficient operation. Cutting communication costs an 
easy and convenient first step. 

About Phone.com
Phone.com is an online virtual phone company offering a variety of innovative, economical phone services designed 
for entrepreneurs, home offices, small businesses and individuals.  Powered by advanced VoIP and SaaS 
technologies, the company currently offers four Internet-based communications products: Phone.com Virtual 
Office for small businesses, Phone.com Virtual Number for individuals on the go and Phone.com Home Phone 
for consumers.

www.phone.com